Terms of Use

These Terms of use governs the manner in which JUSTPLAY MEDIA. collects, uses, maintains and discloses information collected from users (each, a "User") of the www.justplay18.com website ("Site") and games app develop by justplay. This terms of use apply to the Site and all products and services offered by JUSTPLAY MEDIA.

1 Ordering
1.1 Please note that, the estimated price might be different with the final price due to currency issue.
1.2 JUSTPLAY MEDIA will not provide hard copy of receipts for order. However user can print out the official receipts from the “Sales Order No.” (In My Order page from our website).
1.3 JUSTPLAY MEDIA shall take legal action to prosecute any user whom we suspect of making fraud deposits/payments to us. JUSTPLAY MEDIA also reserved the rights to terminate the user and prevent him/her from further use of our services.

2. Payment
2.1 JUSTPLAY MEDIA uses a prepaid system, orders will be debited from Member’s cash advance. JUSTPLAY MEDIA's members must upload a copy of the payment slip in jpeg file. All deposited cash advances must be tally to top-up amount that member has indicated in Top-Up page.
2.2 If deposited cash advance does not tally with the amount of member has requested to top-up on webpage:
the amount is lower than the requested top-up will not be proceed unless customer have upload the left amount.
the amount is higher than requested will be the final amount credited into JUSTPLAY MEDIA Moible account.
2.3 For order using cash,paypal,fasapay,dogecoin,litecoin, Members are required to upload the bank-in receipt/statement to JUSTPLAY MEDIA. as proof of deposit.
2.4 Member's deposit of cash advance will be forfeited automatically if the JUSTPLAY MEDIA's Member Account is inactive for more than two year from the last transaction.
2.5 Any balance in an JUSTPLAY MEDIA's Member Account is non refundable upon termination of account by user. As proof, all requests for termination of membership by either party must be in writing.

3 Refund Policy
3.1 For any dissatisfaction of any product, users are required to e-mail JUSTPLAY MEDIA within 7 working days begin from the date users received the products. User is required to include order number, user id and reason of dissatisfaction. JUSTPLAY MEDIA's Customer service will review the email and work with user to meet a mutually agreeable outcome.
3.2 10% transaction fee will be charge due to any costing and currency issue.

4 Virtual Currencies and Goods
4.1 The Service may include an opportunity to purchase virtual, in-game currency (""Justplay Coin"") that may require you to pay a fee using real money to obtain the Justplay Coin. Justplay Coin can be redeemed for real money, goods, or any other item of monetary value from JUSTPLAY MEDIA or any other party. Doing so is a violation of the Terms and may result in termination of your Service account and/or legal action taken against you. Justplay retains the right to manage, control, modify and/or eliminate coin or any other form of virtual currency at its sole discretion. Prices and availability of coins are subject to change without notice. Coins may only be held by legal residents of countries where access to and use of the Services are permitted. Coins may only be purchased or acquired from us and through means we provide on the applicable website or otherwise expressly authorize. We reserve the right to refuse your request to purchase and/or acquire Coins for any reason. When you purchase Coins, they will reside in your account (""Justplay Account"") until discharged through use of the Service. When purchasing Coins or other content as may be made available, you agree to pay us the applicable charges for your purchase, including applicable taxes, using a valid charge card or other payment method we may accept in accordance with the billing terms and prices in effect at the time the fee or charge becomes payable. All sales of Coins and/or other content are final. If your Justplay Account is charged for items you did not purchase, or you did not receive the items you purchased, or you were charged an incorrect amount, you may request a refund or correction in accordance to payment provider policy. Any refund request must be received within 48 hours from the time of purchase in order for refunds to be issued in accordance to payment provider policy. Refund requests past 48 hours from time of purchase will be honored according only in accordance to payment provider policy. Other than charges to your Justplay Account, you agree to notify us about any billing problems or discrepancies within 30 days after they first appear on your account statement. If you do not bring them to our attention within 30 days, you agree that you waive your right to dispute such problems or discrepancies. You are responsible for and agree to reimburse us for all reversals, charge-backs, claims, fees, fines, penalties and other liability incurred by us (including costs and related expenses) that were caused by or arising out of payments that you authorized or accepted. You understand that we may suspend or terminate your user account or Justplay Account if for any reason a charge you authorize us to make to your credit card or other method of payment cannot be processed or is returned to us unpaid and, if such event occurs, you shall immediately remit to us payment for such charge through an alternative payment method.

5 Your Registration Obligations
5.1 In consideration of the Service being made available to you, you agree to sign up for a free Justplay Account and provide: (a) true, accurate, current and complete information about yourself as prompted by the Service's registration form (such information being the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or Justplay has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Justplay has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof) without any liability to you. Justplay is concerned about the safety and privacy of all its users, particularly children. For this reason, parents of children under the age of 18 who wish to allow their children access to the Service must provide proper guidance. Accordingly, as the legal guardian, it is your responsibility to determine whether any of the Services and/or Content is appropriate for your child.
5.2 You understand and acknowledge that all information, data, text, software, music, sound, photographs, graphics, video, messages or other materials ("Content"), whether publicly posted or privately transmitted via the Service, are the sole responsibility of the person from which such Content originated. This means that you and not Justplay are entirely responsible for all Content that you upload, post, email or otherwise transmit via the Service. Justplay cannot and does not control or monitor the Content posted via the Service and, as such, cannot and does not guarantee the accuracy, integrity or quality of such Content. You understand and acknowledge that by using the Service, you may be exposed to Content that is offensive, indecent or objectionable. Under no circumstances will Justplay be liable in any way for any Content, including, but not limited to, any exposure to offensive, indecent or objectionable Content, any errors or omissions in any Content, or for any loss or damage of any kind incurred as a result of the use of any Content posted, emailed or otherwise transmitted via the Service.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of use. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us
If you have any questions about this Terms of Use or Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
[email protected]